Terms & Conditions
Effective Date: 1st October 2025
These Terms & Conditions (“Terms”) govern the use of our website and services. By engaging Tectum Ltd (“we,” “our,” “us”), you agree to these Terms.
1. Scope of Services
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We provide roof protection solutions using Rust-Oleum Noxyde®.
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All quotes are subject to site inspection.
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Services may vary depending on roof condition, substrate, and weather.
2. Quotes & Pricing
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Quotes are valid for 30 days unless otherwise stated.
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Final pricing may change if additional work is required due to unforeseen conditions (e.g., hidden corrosion, structural defects).
3. Payments
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A deposit may be required before work begins.
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Payment terms will be outlined in your invoice.
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Overdue invoices may incur interest and recovery costs.
4. Customer Obligations
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Ensure safe and clear access to the property.
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Remove vehicles, outdoor furniture, and valuables from spray zones.
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Notify us of any known hazards, asbestos, or structural issues before work starts.
5. Warranties
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We provide a 10-year product performance warranty (Rust-Oleum Noxyde®) and a workmanship guarantee, subject to:
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Proper maintenance and care.
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No unauthorised repairs or alterations.
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Exclusion of damage from extreme weather events, structural issues, or third-party interference.
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Warranty claims must be made in writing with supporting evidence.
6. Liability
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We are not liable for pre-existing damage, hidden defects, or issues outside the agreed scope of work.
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To the fullest extent permitted by law, we exclude liability for indirect or consequential loss.
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Nothing in these Terms limits your rights under the Consumer Guarantees Act 1993.
7. Delays & Force Majeure
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Work is weather-dependent. We reserve the right to reschedule for safety and quality reasons.
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We are not responsible for delays caused by events beyond our control (e.g., extreme weather, supply chain issues, pandemics, strikes).
8. Website Use
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All website content (text, images, branding, logos) belongs to Tectum Ltd and may not be copied without permission.
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You agree not to misuse our website or engage in unlawful activity.
9. Governing Law & Dispute Resolution
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These Terms are governed by New Zealand law.
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Any dispute must first be referred to mediation in Auckland before court action.
10. Contact Us
For questions about these Terms, please contact:
Tectum Ltd
Email: info@tectumsystems.co.nz
Phone: 021 778 472
