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Terms & Conditions

Effective Date: 1st October 2025

These Terms & Conditions (“Terms”) govern the use of our website and services. By engaging Tectum Ltd (“we,” “our,” “us”), you agree to these Terms.

1. Scope of Services

  • We provide roof protection solutions using Rust-Oleum Noxyde®.
     

  • All quotes are subject to site inspection.
     

  • Services may vary depending on roof condition, substrate, and weather.

2. Quotes & Pricing

  • Quotes are valid for 30 days unless otherwise stated.
     

  • Final pricing may change if additional work is required due to unforeseen conditions (e.g., hidden corrosion, structural defects).

3. Payments

  • A deposit may be required before work begins.
     

  • Payment terms will be outlined in your invoice.
     

  • Overdue invoices may incur interest and recovery costs.

4. Customer Obligations

  • Ensure safe and clear access to the property.
     

  • Remove vehicles, outdoor furniture, and valuables from spray zones.
     

  • Notify us of any known hazards, asbestos, or structural issues before work starts.

5. Warranties

  • We provide a 10-year product performance warranty (Rust-Oleum Noxyde®) and a workmanship guarantee, subject to:
     

  • Proper maintenance and care.
     

  • No unauthorised repairs or alterations.
     

  • Exclusion of damage from extreme weather events, structural issues, or third-party interference.
     

  • Warranty claims must be made in writing with supporting evidence.

6. Liability

  • We are not liable for pre-existing damage, hidden defects, or issues outside the agreed scope of work.
     

  • To the fullest extent permitted by law, we exclude liability for indirect or consequential loss.
     

  • Nothing in these Terms limits your rights under the Consumer Guarantees Act 1993.

7. Delays & Force Majeure

  • Work is weather-dependent. We reserve the right to reschedule for safety and quality reasons.
     

  • We are not responsible for delays caused by events beyond our control (e.g., extreme weather, supply chain issues, pandemics, strikes).

8. Website Use

  • All website content (text, images, branding, logos) belongs to Tectum Ltd and may not be copied without permission.
     

  • You agree not to misuse our website or engage in unlawful activity.

9. Governing Law & Dispute Resolution

  • These Terms are governed by New Zealand law.
     

  • Any dispute must first be referred to mediation in Auckland before court action.

10. Contact Us

For questions about these Terms, please contact:


Tectum Ltd
Email: info@tectumsystems.co.nz
Phone: 021 778 472

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